Request/Borrow Items - Interlibrary Loan

Did you know that you could request books not on our shelves?  We are part of LION, a consortium (library group) with 28 other libraries and share most items! The LION collection totals over 800,000 titles and 2.5 million items. 

If you'd like to borrow an item not owned by the North Haven Memorial Library, please follow these steps:

  1. Click here to open the LION catalog.

  2. Enter your item title in the search box

  3. Click the arrow of the dropdown menu that says North Haven Library.

    1. Select "All LION Libraries"

    2. Click GO

Is your item listed in the results showing that a LION library​(s) own it?

Darn!  Before placing a request outside of LION, please try redoing your search by switching from Title to Keyword and verify the spelling of the item.  

 

Item still not available? For North Haven residents, we can request your item from other libraries in the state outside of LION. To do so, please:

  1. Fill out the Inerlibrary Loan Request form below

  2. OR call the library to submit your request, 203-239-5803

  3. Please note:

    1. Due to limitations of the CT State Library's delivery service, all libraries will restrict patron-placed holds to 5 per patron. 

    2. In addition, new items from other libraries will not be delivered to fill patron holds. 

    3. If you see the message, "There is a problem with your library record", you have probably reached the 5-hold limit.
      Please speak with a member of your library's staff if you have any questions or need assistance.

    4. Currently, request fulfillment can take anywhere from 2 weeks to 2 months to arrive at the North Haven Memorial Library.​

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Great! Follow the steps below to place your item request through the LION catalog. 

  1. Find the record in list that you want to request

  2. Click  (REQUEST this title) Enter your Last Name in the LAST NAME box

  3. Enter your current library card number in the PATRON ID NUMBER (barcode) box

  4. Under Pickup Location, click the (Choose a Pickup Location) drop down arrow and select North Haven Memorial Library

  5. If you need the item by a certain date, select the date using the drop down menu.

    1. If not, you can skip this step

  6. Click submit

  7. Please note: 

    1. Due to limitations of the CT State Library's delivery service, all libraries will restrict patron-placed holds to 5 per patron through the LION consortium. If you would like to request more than 5 items, please call the reference department for assistance      203-239-5803​

    2. If you see the message, "There is a problem with your library record", you have probably reached the 5-hold limit.

    3. Currently, request fulfillment varies greatly and can take anywhere from 2 weeks to 2 months to arrive at the North Haven Memorial Library.​​

Please speak with a member of the library's staff if you have any questions or need assistance.

Interlibrary Loan Request Form

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T:203-239-5803

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North Haven Memorial Library